[Rancher] Can we request support for the management/upstream cluster and certain downstream clusters and not others?
This document (000020497) is provided subject to the disclaimer at the end of this document.
Resolution
No. Mixing the management of "supported'" and "unsupported" clusters from a single Rancher server instance in this manner is not a supported configuration, so we would suggest that you run a separate Rancher server instance to manage clusters you do not want to be covered by Rancher Support. The other option you have here would be to take advantage of our blended Platinum and Standard plan, to cover less critical clusters with the Standard plan, and you can reach out to your Account Executive if you wish to look at the options with this.
Disclaimer
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- Document ID:000020497
- Creation Date: 11-Nov-2021
- Modified Date:11-Nov-2021
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- SUSE Rancher
- SUSE Rancher Longhorn
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