Author: jrecord
November 20, 2014 11:46 am
8,581 viewsSCA Pattern Development
The Supportconfig Analysis (SCA) Tools are support features that analyze supportconfig archives for known issues with the purpose of reducing problem resolution time. The SCA Tools require patterns and comes with a wide variety of existing patterns. However, you may want to include your own troubleshooting patterns for your specific environment, or to contribute back […]
Tags: SCA Pattern, Supportconfig Analysis (SCA) Tools
Categories: Technical Solutions
May 14, 2008 12:37 pm
8,932 viewsCreating a Central Supportconfig Repository
Overview
FTP Server Configuration
Host Configuration
Conclusion
Overview
The supportconfig tool gathers system information to troubleshoot problems and reduce resolution time. The troubleshooting process is enhanced when you can compare a working server to a broken one, especially when you can compare the working and broken states of the same server. One challenge is, the […]
Tags: Supportconfig, Troubleshooting
Categories: SUSE Linux Enterprise Server, Technical Solutions
February 7, 2008 10:42 pm
13,512 viewsTroubleshooting a supportconfig Hang
Problem
On occasion the supportconfig will hang when gathering data. The supportconfig is just a bash script that runs system commands. There are times that a command is executed at an inappropriate time, causing a hang condition. However, this is rare. Most of the time, the supportconfig just identifies a problem you already have with […]
Tags: Supportconfig, Troubleshooting
Categories: SUSE Linux Enterprise Server, Technical Solutions
July 27, 2007 3:26 pm
49,049 viewsRecovering a Lost LVM Volume Disk
Contents:
Overview
Server Configuration
Disk Belonging to a Volume Group Removed
Corrupted LVM Meta Data
Disk Permanently Removed
Conclusion
Overview
Logical Volume Management (LVM) provides a high level, flexible view of a server's disk storage. Though robust, problems can occur. The purpose of this document is to review the recovery process when a disk is […]
Tags: Backup and Restore, Disaster Recovery, Logical Volume Management (LVM)
Categories: SUSE Linux Enterprise Server, Technical Solutions