Stacey Miller, Author at SUSE Communities

April 5, 2022 12:00 pm

4,457 views

Reinforcing Open Source Security with SUSE and the new IBM z16

If the last two years have taught us anything, they’ve taught CIOs how to be resilient. Resiliency comes in the form of being agile, adaptable, and the right security. And the ability to thrive in unforeseen circumstances. As CIOs dive deeper into resiliency, they must also answer these questions: Are my systems […]

Categories: Announcements, IBM, SUSE Linux Enterprise Server for z Systems and LinuxONE

By: Stacey Miller

November 1, 2021 2:00 pm

8,143 views

Premium Support Services for Everyone!

You discover a problem, and you need to resolve it before it takes your entire infrastructure down. Which scenario sounds better to you? Scenario 1 You go to SCC to log a problem and wait for a technical support team to respond. You then have to describe your environment, your solution stack, and […]

By: Stacey Miller

March 3, 2021 2:48 pm

7,465 views

7 Digital Transformation Questions IT Should Ask Their Business Managers

During the journey of digital transformation, organizations have to master several things at the same time: adopting new innovations, increasing efficiency, and maintaining continuity. IT not only plays a crucial role in these improvements but in many cases also leads transformation projects that improve the business. Collaboration between IT and business can be a challenge […]

Categories: Digital Transformation, SUSE News

By: Stacey Miller

January 10, 2020 5:22 pm

5,498 views

New Year; New Support Help Desk; Same Exceptional Support Team

The New Year brings some exciting new changes to SUSE Support. We are making some subtle but important changes to the SUSE Help Desk. This new Help Desk will provide some noted improvements in the way you interact with us. These changes include: Addition of a ReferenceID: All email communications will require the […]

By: Stacey Miller

October 4, 2019 5:51 pm

12,330 views

Engaging with SUSE Support: Severity Levels, Response Times, and After Hours

When you purchase a SUSE solution, you know that solution is backed by SUSE Support. A significant part of the “backed by SUSE Support” statement means that your solution has a defined lifecycle, is hardened and secured for your business critical systems, and maintenance is provided in the way of patches and security […]

Categories: Products, Solutions, SUSE News, SUSE Services

By: Stacey Miller

September 13, 2019 8:47 pm

8,262 views

Microsoft Azure and SUSE High Availability – When Availability Matters

This blog was written based on the SUSECON 2019 presentation given by Stephen Mogg, Technical Strategist for SAP and Public Cloud and Mark Gonnelly, Senior Consultant for SUSE Consulting. Microsoft Azure is one of the best hyper-scale, enterprise-grade, hybrid cloud platform available. In fact, it's the only global public cloud service provider to offer SLAs. […]

By: Stacey Miller

July 31, 2019 9:21 pm

4,212 views

No More Sleepless Nights and Long Weekends Doing Maintenance

This blog was written based on the SUSECON 2019 presentation given by Raine Curtis, North America Core Services Team Lead, SUSE Global Services and Stephen Nemeth, Senior Architect, SUSE Global Services. Datacenter maintenance – you dread it, right? Staying up all night to make sure everything runs smoothly and nothing crashes, or possibly losing […]

By: Stacey Miller

June 25, 2019 9:15 pm

8,122 views

SUSE Enterprise Storage: A Best Practice Guide

With the release of SUSE Enterprise Storage 6, we thought we'd revisit some of the basics of software-defined storage -- like what it is, where to start, and what to expect once implemented. From the SUSECON Session, SUSE Enterprise Storage: A Best Practice Guide, this post is a quick summary of best practices from requirements […]

By: Stacey Miller

May 15, 2019 8:40 pm

4,892 views

SUSE Support Treats You “Like Family”

If you’ve spent any amount of time watching television in the US in the past few years, no doubt you’ve seen the advertisements for The Olive Garden, boasting “When you’re here, you’re family!” But when was the last time you felt like that when calling on technical support? The […]

Tags: Enterprise Support, SUSE

Categories: Automate IT Ops, Digital Transformation, Run SAP, SUSE Cloud Application Platform, SUSE Enterprise Storage, SUSE Linux Enterprise High Availability Extension, SUSE Linux Enterprise Server, SUSE Linux Enterprise Server for High Performance Computing, SUSE Linux Enterprise Server for SAP Applications, SUSE Multi-Linux Manager, SUSE Services, SUSE Software-defined Storage

Author: Stacey Miller

Reinforcing Open Source Security with SUSE and the new IBM z16

Premium Support Services for Everyone!

7 Digital Transformation Questions IT Should Ask Their Business Managers

New Year; New Support Help Desk; Same Exceptional Support Team

Engaging with SUSE Support: Severity Levels, Response Times, and After Hours

Microsoft Azure and SUSE High Availability – When Availability Matters

No More Sleepless Nights and Long Weekends Doing Maintenance

SUSE Enterprise Storage: A Best Practice Guide

SUSE Support Treats You “Like Family”

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