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By: Stacey Miller

September 13, 2022 8:35 am

4,824 views

Security, Sustainability and Speed: Introducing the IBM LinuxONE Emperor 4

A few weeks ago, I had the pleasure of attending SHARE 2022.  It was a great experience, not only because of the incredible content, but also because it was the first live event that we were able to attend since the pandemic.  Interacting with clients and partners was truly enlightening and we learned […]

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By: Stacey Miller

August 25, 2022 6:39 pm

7,050 views

A Bundle of Salt?

This blog was co-authored by Donald Vosburg, SUSE Manager Product Manager. If you are using SUSE Manager, you arguably know that much of its power comes from Salt. It is well known for its high-speed, secure, and powerful integrated message bus. On top of this communication system, Salt provides an extremely fast, flexible, and easy-to-use […]

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By: Stacey Miller

June 21, 2022 12:20 pm

6,165 views

Manage without Disruption: Introducing SUSE Manager 4.3

In a world of disruptions, the new SUSE Linux Enterprise (SLE) brings innovation without disruption.  Our new Linux helps our customers and partners stay ahead of cyberattacks with advanced supply chain security and confidential computing. But what is a secure system worth if you can't keep it that way?  Today, we’re excited […]

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By: Stacey Miller

April 5, 2022 12:00 pm

4,639 views

Reinforcing Open Source Security with SUSE and the new IBM z16

If the last two years have taught us anything, they’ve taught CIOs how to be resilient.  Resiliency comes in the form of being agile, adaptable, and the right security.  And the ability to thrive in unforeseen circumstances. As CIOs dive deeper into resiliency, they must also answer these questions: Are my systems […]

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By: Stacey Miller

January 10, 2020 5:22 pm

5,591 views

New Year; New Support Help Desk; Same Exceptional Support Team

The New Year brings some exciting new changes to SUSE Support.  We are making some subtle but important changes to the SUSE Help Desk.  This new Help Desk will provide some noted improvements in the way you interact with us. These changes include: Addition of a ReferenceID: All email communications will require the […]

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By: Stacey Miller

October 4, 2019 5:51 pm

12,886 views

Engaging with SUSE Support: Severity Levels, Response Times, and After Hours

When you purchase a SUSE solution, you know that solution is backed by SUSE Support.  A significant part of the “backed by SUSE Support” statement means that your solution has a defined lifecycle, is hardened and secured for your business critical systems, and maintenance is provided in the way of patches and security […]

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By: Stacey Miller

September 13, 2019 8:47 pm

8,428 views

Microsoft Azure and SUSE High Availability – When Availability Matters

This blog was written based on the SUSECON 2019 presentation given by Stephen Mogg, Technical Strategist for SAP and Public Cloud and Mark Gonnelly, Senior Consultant for SUSE Consulting. Microsoft Azure is one of the best hyper-scale, enterprise-grade, hybrid cloud platform available. In fact, it's the only global public cloud service provider to offer SLAs. […]

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By: Stacey Miller

July 31, 2019 9:21 pm

4,343 views

No More Sleepless Nights and Long Weekends Doing Maintenance

This blog was written based on the SUSECON 2019 presentation given by Raine Curtis, North America Core Services Team Lead, SUSE Global Services and Stephen Nemeth, Senior Architect, SUSE Global Services.   Datacenter maintenance – you dread it, right? Staying up all night to make sure everything runs smoothly and nothing crashes, or possibly losing […]

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By: Stacey Miller

May 15, 2019 8:40 pm

5,002 views

SUSE Support Treats You “Like Family”

If you’ve spent any amount of time watching television in the US in the past few years, no doubt you’ve seen the advertisements for The Olive Garden, boasting “When you’re here, you’re family!” But when was the last time you felt like that when calling on technical support? The […]

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