Tag: Supportconfig
By:
April 25, 2017 12:26 pm
15,869 viewsHoly Supportconfig File
Let's talk about Supportutils tool? Sure thing, why not!
As a Technical Support Engineer in SUSE, I rely heavily on Supportutils tool which generates a file with all the configurations and logs of the system, the Holy Supportconfig File. Frankly, my job would be much more difficult without this little eminent tool and it took […]
Tags: Supportconfig, Supportutils tool, SUSE Technical Support, Tools
Categories: Free Tools, Server and Application Virtualization, SUSE Linux Enterprise Server, Technical Solutions
By:
May 14, 2008 12:37 pm
8,580 viewsCreating a Central Supportconfig Repository
Overview
FTP Server Configuration
Host Configuration
Conclusion
Overview
The supportconfig tool gathers system information to troubleshoot problems and reduce resolution time. The troubleshooting process is enhanced when you can compare a working server to a broken one, especially when you can compare the working and broken states of the same server. One challenge is, the […]
Tags: Supportconfig, Troubleshooting
Categories: SUSE Linux Enterprise Server, Technical Solutions
By:
February 7, 2008 10:42 pm
13,059 viewsTroubleshooting a supportconfig Hang
Problem
On occasion the supportconfig will hang when gathering data. The supportconfig is just a bash script that runs system commands. There are times that a command is executed at an inappropriate time, causing a hang condition. However, this is rare. Most of the time, the supportconfig just identifies a problem you already have with […]
Tags: Supportconfig, Troubleshooting
Categories: SUSE Linux Enterprise Server, Technical Solutions
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