Login failed to access channel from SCC portal: The requested URL returned error: 401
This document (000021381) is provided subject to the disclaimer at the end of this document.
Environment
SUSE Linux Enterprise Server 15 all Service Packs
Situation
When executing the command zypper list-patches on the affected server, a prompt asking for the credentials for the user "SCC_66b47xxxxxxxxxxxxxxxx" is returned.
If one skips to the end without inserting a password, the following error is returned:
If one skips to the end without inserting a password, the following error is returned:
Problem retrieving the repository index file for service 'Server_Applications_Module_15_SP4_x86_64': Login failed. (https://scc.suse.com/access/services/2242/repo/repoindex.xml?cookies=0&credentials=Server_Applications_Module_15_SP4_x86_64): The requested URL returned error: 401
Resolution
Clear the SCC registration from the server and register it to SCC again:
# SUSEConnect --de-register # SUSEConnect --cleanup# update-ca-certificates # SUSEConnect --regcode <your_SCC_registration_code> # zypper ref -szypper list-patches should now return the list of available patches for the system.
Disclaimer
This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:000021381
- Creation Date: 01-Mar-2024
- Modified Date:08-Mar-2024
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- SUSE Linux Enterprise Server
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