openATTIC connection failure when Rados Gateway is configured to use port 443

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Environment

SUSE Enterprise Storage 5

Situation

openATTIC fails to connect to the RGW (Rados GateWay) if the RGW is configured to use SSL (Secure Socket Layer - port 443) with a self-signed certificate using the steps from the online documentation.

From within openATTIC on the "System" tab the following error is seen:

Object Gateway API Connection Failed
Connection error: (errno n/a) SSL error. Probably trying to access a non SSL connection. -retry

In the openATTIC log file at "/var/log/openattic/openattic.log" the following is logged:

2018-11-21 15:16:11,708 104779 mod_wsgi ERROR rest_client#do_request - RGW REST API failed GET, SSL error.

Resolution

On the openATTIC node take the following steps:

- Edit "/etc/sysconfig/openattic" and change the below section as follows:

# Enable/Disable SSL certificate verification.
RGW_API_SSL_VERIFY=""

- Restart the openATTIC services by running from the console:

# oaconfig restart

Cause

The default setting of "0" is handled incorrectly currently and should be fixed in a future maintenance release.

Disclaimer

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