With its subsidiary in Oakland, California, the company has been active in the US market since 1997. In the course of the coming weeks the company will introduce new products to the US market. At the same time, endeavors are made to increase the efficiency and reduce costs. For this reason, SuSE Linux AG has decided to relocate certain tasks such as the technical support from the US to Europe.
"While SUSE remains fully committed to the US market and our US customers, we can be more effective by streamlining our on-site presence in the US and integrating certain functions such as the technical support into our operations in Europe. Here our 100+ staff members already provide expert services to customers in the UK and other English-speaking countries," explains Roland Dyroff, CEO, SUSE Linux AG.
Consequently, the personnel will be reduced by 30 employees. Henceforth 15 staff members will operate in the US, continuing to develop and expand the location in accordance with the strategic orientation of SUSE Linux AG.
"A lean team will handle on-site tasks like sales which are best done in close proximity to the clients in this market. By restructuring our activities in the US we will increase our efficiency and better serve our customers with high-quality Linux products and services," says Roland Dyroff.
About Novell
Novell, Inc. is a leading provider of information solutions that deliver secure identity management (Novell® Nsure™), Web application development (Novell exteNd™) and cross-platform networking services (Novell Nterprise™), all supported by strategic consulting and professional services (Novell NgageSM). Active in the open source community with its Ximian and SUSE Linux brands, Novell is firmly committed to open source and offers comprehensive Linux products and services for the enterprise, from the desktop to the server. Novell's vision of one Net - a world without information boundaries - helps customers realize the value of their information securely and economically. For more information, call Novell's Customer Response Center at (888) 321-4CRC (4272) or visit http://www.novell.com. Press should visit http://www.novell.com/pressroom.
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