Using Firefox to download a file with a long name causes Nautilus to crash.

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Environment

SUSE Linux Enterprise Server or Desktop 11 SP1

Situation

On a GNOME Desktop with Firefox browser, this problem was originally discovered when attempting to download a Bomgar session file. The file for the client download has a long name similar to "bomgar-scc-w05c30e61i16fdz8dezg86i6fy8yxih7yfd8hec40jc90.desktop".

When Firefox is set to download the file automatically to the users desktop Nautilus will fail. The desktop icons will disappear and functionality of the desktop will be limited until a forced reboot is done or Nautilus is killed from a terminal.

Resolution

A work around is to change the download directory from ~/Desktop to anything else.

A fix has been provided by engineering and will be included in the post SP1 updates. Look for a nautilus version greater than 2.28.4-1.10.1 provided through the update channel.

Disclaimer

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