What if I no longer want Rancher Hosted Prime to manage my downstream clusters?

This document (000020559) is provided subject to the disclaimer at the end of this document.

Resolution

If you decide you no longer want to continue using the Rancher Hosted Prime service, we can provide a one-time backup of your Rancher control plane which you can use to restore into a self-managed Rancher management server. Information on the restore process can be found in our documentation . To request a backup file, you can submit a support case on our support portal. After restoring Rancher, you will need to reconfigure your downstream clusters to point to the new server URL of your self-managed Rancher management server.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.