How to buy

Explore SUSE's offerings for your requirements.

Select a product to view the specific support offerings available to you.

   
Standard
 
Priority
Software Upgrades & Updates
 

Yes

 

Yes

Technical Support
 

Unlimited

 

Unlimited

Methods of Access
 

Chat, phone, web

 

Chat, phone, web

Hours of Access
 

12x5

 

24x7

Response Time
 

2 hrs Severity 1
4 hrs Severity 2
Next Business Day Severity 3
Next Business Day Severity 4

 

1 hours Severity 1
2 hours Severity 2
4 hours Severity 3
Next business day Severity 4

Request pricing

Buy in the cloud

SUSE elevates cloud connectivity by collaborating with largest public cloud providers.

aws

Over the past decade, thousands of AWS customers have relied on SUSE's IT solutions to move their enterprise workloads to the cloud at ease.

microsoft azure

SUSE is a strategic alliance partner of Microsoft Azure, helping customers build a seamless integration across their cloud applications.

GoogleCloud

Deploy mission-critical applications on Google Cloud at ease and maintain high availability with SUSE's open source IT solutions - SUSE Linux Enterprise and Rancher.

Learn more about
SUSE Support

Read the Support Flyer
 
 
 
 

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