Standard | Priority | |
---|---|---|
Scope of Coverage | Maintenance and Support | Maintenance and Support |
Delivered | Updates via Customer Center and Patches | Updates via Customer Center and Patches |
Support Hours | 12x5 | 24x7 |
Support Access Methods | Web, Email, Chat and Phone | Web, Email, Chat and Phone |
Support Response Time | 4 hours | 1 hour for Severity 1 4 hours for all others |
1 Year Subscription $129* Buy Now | 1 Year Subscription $237* Buy Now | |
3 Year Subscription $349* Buy Now | 3 Year Subscription $640* Buy Now |