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Restart and Shutdown buttons do not work

This document (7002054) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Desktop 10 Service Pack 2
SUSE Linux Enterprise Desktop 10 Service Pack 1

Situation

When attempting to either restart or shutdown a machine using the Computer | Restart or Computer | Shutdown icons nothing happens.

This issue is commonly accompanied by errors similar to the following when attempting to run graphical applications:
 
 "DCOP communication error (appl name). An communication error between KDE processes occured. The system message was: Could not read network connection list /home/mici/.DCOPserver_lmf5n__0 Please check if program "dcopserver is running"

Resolution

This issue is caused by a bug where running applications as root from a terminal (ie sudo k3b, kdesu -c 'konqueror', etc.) changes the ownership of the /home/<user>/.ICEauthority file to root:root (where <user> is the user actually logged into the desktop).    Changing the ownership back to the appropriate user will resolve the problem (ie su to login as root, chown <user>:users /home/<user>/.ICEauthority).

A bug has been entered for the .ICAauthority ownership problem.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002054
  • Creation Date: 02-Dec-2008
  • Modified Date:16-Mar-2021
    • SUSE Linux Enterprise Desktop

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