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Unable to delete any registered systems: Exception value: 'login failed (taskomatic_user)'

This document (000021457) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager 4.3

Situation

It is not possible to delete any registered systems from the SUMA Server, via the WebUI this fails with:
 
An error occurred during cleanup Server error, please check log files

In the "/var/log/cobbler/cobbler.log" the following error can be seen:
 
[Thread-3340] 2024-05-22T14:29:00 - INFO | Exception occurred: <class 'cobbler.cexceptions.CX'>
[Thread-3340] 2024-05-22T14:29:00 - INFO | Exception value: 'login failed (taskomatic_user)'
[Thread-3340] 2024-05-22T14:29:00 - INFO | Exception Info:
 File "/usr/lib/python3.6/site-packages/cobbler/remote.py", line 3768, in _dispatch return method_handle(*params)
 File "/usr/lib/python3.6/site-packages/cobbler/remote.py", line 3528, in login utils.die("login failed (%s)" % login_user)
 File "/usr/lib/python3.6/site-packages/cobbler/utils.py", line 102, in die raise CX(msg)

Resolution

Verify that the following lines are present in "/etc/cobbler/modules.conf":
 
[authentication]
module = authentication.spacewalk
hash_algorithm = sha3_512

Cause

Incorrect cobbler configuration.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000021457
  • Creation Date: 28-May-2024
  • Modified Date:28-May-2024
    • SUSE Manager Server

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