Renewing your SUSE Support Subscription.

How do I renew?

To renew a subscription, the simplest option is to place a repeat order via the same purchase route as you used before. However, you are free to select a different partner or delivery route if that is more suitable to your needs.

Where do you renew your SUSE Subscriptions?

Want to talk directly to SUSE?

Then either use our chat window or request a call back.

Need a SUSE partner to build a solution for?

Our Partner Locator lets you search by partner type, location, and specialization.

Launch on Public Cloud?

Get started by choosing your preferred cloud service provider.

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Wanting to buy online?

Use the SUSE Shop to buy SUSE products online.

Why should I renew with SUSE?

SUSE provides enterprise grade services and support on all active SUSE subscriptions within your organization. You can see your active subscriptions within the SUSE Customer Center. To make sure that your support services are continuous, you need to renew your subscriptions in time so we can guarantee you an uninterrupted service.

With a SUSE Subscription you enjoy:

01

Enhanced Security Protection

On average SUSE releases about 9 security patches every month. That’s over 100 per year. These allow you to proactively avoid security vulnerabilities and reduce risk.

02

Excellent Support Service

You can have up to 24x7x365 access to our dedicated support teams depending upon the support level you have chosen.

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03

Access to Increased Functionality

Enjoy access to updates and service pack upgrades that improve stability, add new features and enhance existing functionality.

04

Assure Subscriptions Compliancy

Avoid subscription gaps that may conflict with accepted compliance terms in your End User License Agreement (EULA) or contract terms for your installed SUSE product or services subscriptions

Once you purchase your subscription:

Your subscription keys are automatically extended. A reinstall of the subscription would not be necessary.

SUSE provides a 0-day delivery. When the order is invoiced, the renewing subscription is delivered and the support continuous. However, keep in mind that if you are ordering through a partner they may need time to process an order. So please make sure you order in time.

Get access to support and knowledge

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Manage your SUSE Subscription in SUSE Customer Service

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Useful FAQ’s around SUSE Support Subscriptions:

The most common way of purchasing our products is by placing an order with your reseller of choice. You can find an accredited reseller right here. If you need further information how to renew we advise you to contact your partner or email a Renewal Account Manager suse-renewals@suse.com.