Upstream information

CVE-2020-1768 at MITRE

Description

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 5.5
Vector AV:N/AC:L/Au:S/C:P/I:N/A:P
Access Vector Network
Access Complexity Low
Authentication Single
Confidentiality Impact Partial
Integrity Impact None
Availability Impact Partial
CVSS v3 Scores
  National Vulnerability Database
Base Score 5.4
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality Impact Low
Integrity Impact None
Availability Impact Low
CVSSv3 Version 3.1
SUSE Bugzilla entry: 1163194 [RESOLVED / INVALID]

No SUSE Security Announcements cross referenced.

SUSE Timeline for this CVE

CVE page created: Fri Feb 7 20:54:59 2020
CVE page last modified: Wed Oct 26 22:16:41 2022