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Will Rancher fix the issue and release a patch, if the problem is root-caused in Prometheus and Grafana?

This document (000020462) is provided subject to the disclaimer at the end of this document.

Resolution

Yes. Prometheus and Grafana are the components natively used and supported by Rancher v2.2+ for monitoring and dashboards. Any issues root-caused in one of these two projects, as an included component of Rancher v2.2+, will be supported fully, like how any Rancher product issue would be.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020462
  • Creation Date: 10-Nov-2021
  • Modified Date:17-Jul-2024
    • SUSE Rancher
    • SUSE Rancher Longhorn

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