Applying certain patches fails with "rpm not found on medium"

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Environment

SUSE Manager 4.3
SUSE Manager 4.2

Situation

Attempting to apply patches on clients fails for certain packages with the following errors. An excerpt:

2023-03-10 09:15:30 CET file_|-mgrchannels_repo_|-/etc/zypp/repos.d/susemanager:channels.repo_|-managed: comment: File /etc/zypp/repos.d/susemanager:channels.repo is in the correct state name: /etc/zypp/repos.d/susemanager:channels.repo start_time: '09:15:20.562698' result: true duration: 116.215 __run_num__: 1.0 __sls__: channels changes: { } __id__: mgrchannels_repo pkg_|-mgr_regular_patches_|-mgr_regular_patches_|-patch_installed: comment: |- An error was encountered while downloading package(s): Zypper command failure: Running scope as unit run-r81d51389f0204123a39cb8805858fe84.scope. File './getPackage/NULL/14af9de3dc275804887f2bd2c9fb5d2e59cf857936ee806279c98d091129b85f/<package_name>.rpm' not found on medium

Resolution

Incorrect permissions exist on some of the package subdirectories under "/var/spacewalk/packages/NULL/". Permissions should be corrected using chmod. Proper permissions are:

drwxr-xr-x 3 wwwrun www

Disclaimer

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