Case Manager 5.3

Case management that unites content, processes and people for better outcomes

IBM® Case Manager can optimize case outcomes and increase customer satisfaction by empowering knowledge workers. It provides case workers access to structured and unstructured information from various types of applications or storage systems. IBM Case Manager, IBM's award-winning Advanced Case Management (ACM) offering, provides flexible process controls, access to powerful analytics and dashboards, and an array of industry-specific business partner solutions to enable rapid time to value.

Case Manager:

    Gives knowledge workers the control and insight they need to resolve cases more effectively.
    Provides near real-time access to the documentation, structured data and analytics required to make complex decisions.
    Offers agile design capabilities to help reduce time to market and enable rapid application updates.
    Extends IBM Content Navigator to ACM applications, enabling access to and update of case files from virtually any location through mobile connectivity and cloud solutions.
    Supports a full Enterprise Content Management (ECM) suite, including records management, complex search and content analytics.

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• Highlights

  Rancher Catalog

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  Rancher Extension

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  Cloud-Native Network Function

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  High Availability

  This icon indicates whether the software provider has flagged the compatibility of the application with the SUSE High Availability extension. Success may include the application running in an HA environment, or it may include extensions to the application to exploit and integrate with the HA feature. Please see the software provider's web site for more details.

  Integrated System Available

  This icon indicates whether a pre-built, pre-configured integrated version of the application is available. This may also be called an appliance and may be packaged as a hardware appliance, a software appliance, or a virtual appliance.

  Virtualization Ready

  This icon indicates whether the software provider supports the application in any of the virtualized environments that work with SUSE Linux Enterprise. These may include one or more of Xen, KVM, VMWare, or other hosting environments. Also note that virtualization support can mean that the solution can be used in the cloud environment. Please see the software provider's web site for more details concerning which environment(s) are supported by the provider.