SUSE Support

Here When You Need Us

Installation of SLES 10 SP3 fails when run from a hard disk on a system with an unpartitioned USB device

This document (7005328) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 10 Service Pack 3

Situation

The installation of SLES 10 SP3 fails when run from a hard disk on a system with an unpartitioned USB storage device.  The install goes normally until it fails to find the installation source during the first boot.

Steps to Reproduce

1. Setup a system with a hard disk with the SLES 10 SP3 installation source on it.
2. Plug a USB device without any partition into the system.
3. Start an autoyast based installation from the installation source that is on the hard disk in the system.
4. Continue the install normally until the system reboots.
5.  When the system boots the yast installer fails to find the installation sources to complete the remaining configuration of the system.
6. The disk with the installation source cannot be mounted through a console ( Ctrl+Alt+F2) either.  The message states that the disk is already mounted/busy.

Resolution

This issue is resolved by either removing all unpartitioned USB storage devices from the system, or creating partitions on the USB devices.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7005328
  • Creation Date: 09-Feb-2010
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

tick icon

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community
tick icon

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

Support FAQ
tick icon

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center