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Does my Rancher Prime Support subscription for production environment also covers testing and staging environments?

This document (000020500) is provided subject to the disclaimer at the end of this document.

Resolution

Your Rancher Prime subscription for the production environment typically doesn't extend to testing and staging environments. To receive support for those environments, you'll need to include them in your subscription.

Consider discussing your needs with your Rancher sales representative. They can help you determine the best support coverage for your entire deployment, including production, testing, and staging environments.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020500
  • Creation Date: 11-Nov-2021
  • Modified Date:17-Jul-2024
    • SUSE Rancher
    • SUSE Rancher Longhorn

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