Supportconfig causes the server to panic when processing PROC
This document (7009270) is provided subject to the disclaimer at the end of this document.
Environment
SUSE Linux Enterprise Server 11 Service Pack 1
Situation
Running supportconfig causes a server kernel panic when it reaches the PROC gathering stage.
The Mellanox/OFED drivers are loaded
Running 'cat /proc/net/sdpstats' causes the same server kernel panic.
The Mellanox/OFED drivers are loaded
Running 'cat /proc/net/sdpstats' causes the same server kernel panic.
Resolution
Update your system to the latest SLES11 SP1 patches to resolve the issue. It has been fixed with ofed-1.5.2-0.9.13.1
Work around: Run supportconfig -o PROC to exclude PROC information gathering.
Work around: Run supportconfig -o PROC to exclude PROC information gathering.
Disclaimer
This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7009270
- Creation Date: 31-Aug-2011
- Modified Date:10-Nov-2022
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- SUSE Linux Enterprise Server
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