Upstream information

CVE-2018-14593 at MITRE

Description

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.

SUSE information

Overall state of this security issue: Does not affect SUSE products

CVSS v2 Scores
  National Vulnerability Database
Base Score 6.5
Vector AV:N/AC:L/Au:S/C:P/I:P/A:P
Access Vector Network
Access Complexity Low
Authentication Single
Confidentiality Impact Partial
Integrity Impact Partial
Availability Impact Partial
CVSS v3 Scores
  National Vulnerability Database
Base Score 8.8
Vector CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality Impact High
Integrity Impact High
Availability Impact High
CVSSv3 Version 3
SUSE Bugzilla entry: 1103800 [RESOLVED / FIXED]

SUSE Security Advisories:

List of released packages

Product(s) Fixed package version(s) References
SUSE Package Hub 15
  • otrs >= 4.0.32-bp150.3.3.1
  • otrs-doc >= 4.0.32-bp150.3.3.1
  • otrs-itsm >= 4.0.32-bp150.3.3.1
 Patchnames:
openSUSE-2019-748
openSUSE Leap 15.0
  • otrs >= 4.0.32-lp150.2.3.1
  • otrs-doc >= 4.0.32-lp150.2.3.1
  • otrs-itsm >= 4.0.32-lp150.2.3.1
 Patchnames:
openSUSE-2019-748

SUSE Timeline for this CVE

CVE page created: Fri Oct 7 12:49:19 2022
CVE page last modified: Wed Apr 17 17:09:26 2024