CVE-2019-12248 Common Vulnerabilities and Exposures

Upstream information

CVE-2019-12248 at MITRE

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.

SUSE information

Overall state of this security issue: Resolved

This issue is currently rated as having moderate severity.

CVSS v2 Scores
	National Vulnerability Database
Base Score	4.3
Vector	AV:N/AC:M/Au:N/C:N/I:P/A:N
Access Vector	Network
Access Complexity	Medium
Authentication	None
Confidentiality Impact	None
Integrity Impact	Partial
Availability Impact	None

CVSS v3 Scores
	National Vulnerability Database
Base Score	4.3
Vector	CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
Attack Vector	Network
Attack Complexity	Low
Privileges Required	None
User Interaction	Required
Scope	Unchanged
Confidentiality Impact	None
Integrity Impact	Low
Availability Impact	None
CVSSv3 Version	3.1

SUSE Bugzilla entry: 1137615 [RESOLVED / FIXED]

SUSE Security Advisories:

openSUSE-SU-2020:0551-1, published Thu Dec 7 12:55:39 2023
openSUSE-SU-2020:1475-1, published Thu Dec 7 12:55:40 2023
openSUSE-SU-2020:1509-1, published Thu Dec 7 12:55:40 2023

List of released packages

Product(s)	Fixed package version(s)	References
SUSE Package Hub 15 SP1	`otrs >= 6.0.29-bp151.3.6.2` `otrs-doc >= 6.0.29-bp151.3.6.2` `otrs-itsm >= 6.0.29-bp151.3.6.2`	Patchnames: openSUSE-2020-1475 openSUSE-2020-551
SUSE Package Hub 15 SP2	`otrs >= 6.0.29-bp152.2.8.1` `otrs-doc >= 6.0.29-bp152.2.8.1` `otrs-itsm >= 6.0.29-bp152.2.8.1`	Patchnames: openSUSE-2020-1475 openSUSE-2020-1509
SUSE Package Hub 15	`otrs >= 5.0.42-bp150.2.10.1` `otrs-doc >= 5.0.42-bp150.2.10.1` `otrs-itsm >= 5.0.42-bp150.2.10.1`	Patchnames: openSUSE-2020-551
openSUSE Leap 15.1	`otrs >= 6.0.29-lp151.2.6.2` `otrs-doc >= 6.0.29-lp151.2.6.2` `otrs-itsm >= 6.0.29-lp151.2.6.2`	Patchnames: openSUSE-2020-1475 openSUSE-2020-551
openSUSE Leap 15.2	`otrs >= 6.0.29-lp152.2.3.4` `otrs-doc >= 6.0.29-lp152.2.3.4` `otrs-itsm >= 6.0.29-lp152.2.3.4`	Patchnames: openSUSE-2020-1475

SUSE Timeline for this CVE

CVE page created: Thu Jun 6 18:18:52 2019
CVE page last modified: Sat Sep 7 13:29:06 2024