Active "multiversion" causes SP migration to report "problem with installed package kernel"
This document (7015547) is provided subject to the disclaimer at the end of this document.
Environment
SUSE Linux Enterprise Server 11 Service Pack 3 (SLES 11 SP3)
SUSE Linux Enterprise Desktop 11 Service Pack 3 (SLED 11 SP3)
SUSE Linux Enterprise Desktop 11 Service Pack 3 (SLED 11 SP3)
Situation
If you have "multiversion" activated in your "/etc/zypp/zypp.conf" the migration to the new Service Pack (tested with SP2 to SP3) using "zypper" will report something like:
sles11sp2:~ # zypper dup --from SLES11-SP3-Pool --from SLES11-SP3-Updates
Loading repository data...
Reading installed packages...
Computing distribution upgrade...
4 Problems:
Problem: problem with installed package kernel-default-3.0.101-0.7.19.1.x86_64
Problem: problem with installed package kernel-default-base-3.0.101-0.7.19.1.x86_64
Problem: problem with installed package kernel-default-devel-3.0.101-0.7.19.1.x86_64
Problem: problem with installed package kernel-source-3.0.101-0.7.19.1.x86_64
Problem: problem with installed package kernel-default-3.0.101-0.7.19.1.x86_64
Solution 1: Following actions will be done:
replacement of kernel-default-3.0.101-0.7.19.1.x86_64 with kernel-default-3.0.101-0.35.1.x86_64
deinstallation of kernel-default-3.0.101-0.7.19.1.x86_64
Solution 2: keep obsolete kernel-default-3.0.101-0.7.19.1.x86_64
Choose from above solutions by number or skip, retry or cancel [1/2/s/r/c] (c):
Resolution
Since the Service Pack migration is a "one way" route, you will have to update the kernel to make this work.
The error disappears if you disable "multiversion" in the "/etc/zypp/zypp.conf":
cat /etc/zypp/zypp.conf | grep multiversion
Make sure the lines:
are quoted out:
You can turn on the multiversion again once the SP migration has finished.
The error disappears if you disable "multiversion" in the "/etc/zypp/zypp.conf":
cat /etc/zypp/zypp.conf | grep multiversion
Make sure the lines:
multiversion = provides:multiversion(kernel)
multiversion.kernels = latest,running
are quoted out:
#multiversion = provides:multiversion(kernel)The error message will be gone afterwards.
#multiversion.kernels = latest,running
You can turn on the multiversion again once the SP migration has finished.
Cause
Disclaimer
This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7015547
- Creation Date: 18-Aug-2014
- Modified Date:28-Sep-2022
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- SUSE Linux Enterprise Desktop
- SUSE Linux Enterprise Server
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