zypper migration fails in Azure "Can't get available migrations from server"

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Environment

SUSE Linux Enterprise Server for Azure
SUSE Linux Enterprise Server for SAP Applications

Situation

zypper migration fails with the following output:

Can't get available migrations from server: SUSE::Connect::ApiError: Invalid combination of products registered.

Resolution

Remove the packages sle-ha-release-POOL and sle-ha-release using the following:

rpm -e sle-ha-release-POOL sle-ha-release

or use:

rpm -evv sle-ha-release-POOL sle-ha-release

for verbose output of the erase command.

Then immediately run the following steps:

rm -rf /etc/zypp/repos.d
rm -rf /etc/zypp/credentials.d
rm -rf /etc/zypp/services.d
rm /etc/SUSEConnect
rm /var/lib/cloudregister/*
registercloudguest --force-new

Cause

Microsoft documentation erroneously advised customer to install the sle-ha-release-POOL sle-ha-release packages in their documentation. Their documentation has since been fixed to remove the requirement to install sle-ha-release-POOL sle-ha-release packages.

https://docs.microsoft.com/en-us/azure/virtual-machines/workloads/sap/high-availability-guide-suse-pacemaker

Additional Information

Disclaimer

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