SUSE Support

Here When You Need Us

Rados Gateway user receives a "QuotaExceeded" error although bucket usage reports otherwise

This document (000020534) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Enterprise Storage 6

Situation

When attempting to upload files, the user receives the following error: "S3 error: 403 (QuotaExceeded)"

However the user stats (radosgw-admin user stats --uid=<ins_user_id> --sync-stats) does not show the user to be exceeding either the set bucket and / or user quotas.

 

Resolution

Compare the stats for the relevant user shown with "radosgw-admin user stats --uid=<ins_user_id> --sync-stats" and "radosgw-admin bucket stats --bucket=<ins_user_bucket>" (needs to be checked for all relevant buckets). If the bucket stats for the buckets owned by the user show a total usage less than the set quota it may be needed to fix the issue be resetting the user stats using:
 
radosgw-admin user stats --uid=<ins_user_id> --reset-stats

Cause

Historically the Rados Gateway had several bugs that could lead to bucket stats inconsistencies.

Additional Information

The following commands may also be useful, to view a users configured quota settings:
 
radosgw-admin user info --uid=<ins_user_id>
 
To verify a users bucket usage:
 
radosgw-admin usage show --uid=<ins_user_id>

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020534
  • Creation Date: 03-Jan-2022
  • Modified Date:07-Jan-2022
    • SUSE Enterprise Storage

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

tick icon

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

tick icon

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

tick icon

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.