No information found for 'sles-ltss-release', 'sle-module-legacy-release' and 'sles-release' when applying highstate
This document (000021283) is provided subject to the disclaimer at the end of this document.
Environment
SUSE Manager 4.3
SUSE Linux Enterprise Server for SAP Applications 15 SP3
Situation
When applying the highstate, the server complains "No information found for product packages"
'sles-ltss-release', 'sle-module-legacy-release', and 'sles-release' do not exist in the product list:
No related package exists in the installed package list:
ID: pkg_latest
Function: pkg.latest
Name: pkg_latest
Result: false
Comment: No information found for 'sles-ltss-release'. No information found for 'sle-module-legacy-release'. No information found for 'sles-release'.
Started: 07:06:49.640974
Duration: 10419.416
SLS: packages.packages_06cc2b753b02ef810c3d65d95ddcfc08
Changed: {}
'sles-ltss-release', 'sle-module-legacy-release', and 'sles-release' do not exist in the product list:
#==[ Command ]======================================# # /bin/ls -lA --time-style=long-iso /etc/products.d/ total 32 -rw-r--r-- 1 root root 2983 2023-01-09 10:28 SLES_SAP.prod lrwxrwxrwx 1 root root 13 2023-11-16 14:32 baseproduct -> SLES_SAP.prod -rw-r--r-- 1 root root 2991 2021-05-10 14:52 sle-ha.prod -rw-r--r-- 1 root root 1925 2021-05-18 17:41 sle-manager-tools.prod -rw-r--r-- 1 root root 1671 2021-05-10 14:53 sle-module-basesystem.prod -rw-r--r-- 1 root root 2033 2021-05-10 14:52 sle-module-desktop-applications.prod -rw-r--r-- 1 root root 2088 2021-05-10 14:52 sle-module-sap-applications.prod -rw-r--r-- 1 root root 2121 2021-05-10 14:52 sle-module-server-applications.prod
No related package exists in the installed package list:
# rpm -qa | grep sle sle-ha-release-15.3-47.1.x86_64 lifecycle-data-sle-module-basesystem-2-8.4.1.x86_64 sle-manager-tools-release-15-113.8.1.x86_64 sle-module-sap-applications-release-15.3-47.1.x86_64 lifecycle-data-sle-module-desktop-applications-1-5.4.1.x86_64 sle-module-desktop-applications-release-15.3-47.1.x86_64 lifecycle-data-sle-module-server-applications-1-5.4.1.x86_64 lifecycle-data-sle-module-development-tools-1-150200.3.16.1.noarch sle-module-basesystem-release-15.3-47.1.x86_64 sle-module-server-applications-release-15.3-47.1.x86_64
Resolution
Login to the SUMA webui and navigate to Systems > Minion > States > Package > Change Installed to Removed > Apply changes.
Then schedule a highstate again and it should complete successfully.
Then schedule a highstate again and it should complete successfully.
Status
Reported to Engineering
Disclaimer
This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:000021283
- Creation Date: 23-Nov-2023
- Modified Date:09-Jan-2024
-
- SUSE Linux Enterprise Server for SAP Applications
- SUSE Manager
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