Issues Enabling LTSS in Public Cloud

SUSE Linux Enterprise Server 12

SUSE Linux Enterprise Server 15

Public Cloud

When registering LTSS using registercloudguest command, customer may experience multiple issues:

1. When running the following command: registercloudguest -r LTSS_REGISTRATION_CODE, the logfile /var/log/cloudregister.log shows the following message: Non free extension SLES-LTSS/12.5/x86_64 failed to be removed which will prevent any repositories from being available
2. After registering an instance with LTSS, any zypper command will return a "Permission to Access" message.

For situation #1, the following commands must be run in order to fix:

zypper rm sles-ltss-release-POOL sles-ltss-release
registercloudguest
registercloudguest -r LTSS_REGISTRATION_CODE

For situation #2, the following commands must be run to get access again to repositories:

zypper refresh --force
zypper refresh --force

(This same command must be run twice)

There are multiple bugs open for this issue.  This is a server side issue and engineering are working on a fix. The updated server code is in final testing before it gets submitted to the maintenance process. Once released the fixes will be released to the update infrastructure.