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Pulling images in Rancher with security scanning software fails with error "failed to unmount target: device or resource busy"

This document (000021683) is provided subject to the disclaimer at the end of this document.

Environment

  • SUSE Rancher 2.10.x with RKE2 clusters.

Situation

  • In the Rancher enviroment, there could be a situation where pulling images from the Rancher registry fails with mount error mentioned in the example below:

/var/lib/rancher/rke2/agent/containerd/tmpmounts/containerd-mount3127911380: failed to unmount target /var/lib/rancher/rke2/agent/containerd/tmpmounts/containerd-mount3127911380: device or resource busy: unknown"

Resolution

  • Review the nodes to confirm if there is any security scanning software running on them. 
  • Disable the scanning software on the nodes or exclude paths from scans mentioned in the error.

Cause

  • When /var/lib/rancher/rke2/agent/containerd/tmpmounts/containerd-* is created and mounted, scanning software starts scanning it, but doesn't finish before containerd times out on the EBUSY signals.
  • This is a known behavior as mentioned here https://github.com/containerd/containerd/issues/5538

Status

Top Issue

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000021683
  • Creation Date: 30-Jan-2025
  • Modified Date:17-Feb-2025
    • SUSE Rancher

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