Optimizing SUSE Manager Help Page Performance

This document (000021294) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager Server 4.3 x86_64

Situation

Users encounter a delay when accessing SUSE Manager's local help pages in a secured environment without internet access.

In environments with stringent security measures, users accessing SUSE Manager's local help pages without internet access have reported a noticeable delay. This delay is attributed to the reliance on an external stylesheet, "poppins.css," which is referenced in each documentation page.

Resolution

Visit https://fonts.google.com/specimen/Poppins/about?query=Poppins.

Download the WebFont files associated with "poppins.css."

Install the downloaded WebFont files in the same directory on the SUSE Manager server where "poppins.css" is located.

Execute the following command to update the HTML files, modifying references to the font directory:

sed --in-place -e 's|https://documentation.suse.com/docserv/res/fonts/poppins/|/poppins/|' $(find /srv/www/htdocs/docs/en/suse-manager/ -type f -name '*.html')

After implementing these changes, it is advisable to clear your browser cache and perform testing to confirm the resolution.

Open the SUSE Manager documentation in a web browser without internet access.
Verify that the local help pages now load instantly, eliminating the previous few-minute delay.

Cause

Customer-facing, the issue originated from a brief delay experienced when attempting to access SUSE Manager's local help pages without internet connectivity.

Additional Information

The fonts used in the external stylesheet ("poppins.css") are licensed under the Open Font License.

https://openfontlicense.or

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.